Space / Footprint - The X9i will require a dedicated spot in your home, as it does not fold up or move easily. You will need to remove the motor hood to access these parts of your machine. Do not dispose of the packing materials until you finish all assembly steps. Connecting your iPad to your treadmill machine is one way of maximizing the workout experience . Tomorrow will be fun dealing with NordicTrack. 16. New NordicTrack X9i - NETL19718 Dive into your high intensity workout and burn up to five times the calories* with the X9i Interactive Incline Trainer. Press question mark to learn the rest of the keyboard shortcuts. , Received it last Wednesday and installed it myself. I have a NordicTrack X9i treadmill. The X9i’s 6% power decline is useful too, letting you move your muscles differently and also get more exciting workouts. If you flip on the switch, set the speed and nothing happens, your treadmill is an unhappy camper. Stand at the back end of your machine and inspect the belt . LIVESTRONG is a registered trademark of the LIVESTRONG Foundation. Start the walking belt and the belt should adjust What was the hold up, was it getting through to customer service or actually getting someone out to service the machine or the parts on backorder or all of the above. This morning, my treadmill belt won't move. (we are the company in Madison someone referred to earlier). With swim suit season coming, I wanted to start using it again. Cookies help us deliver our Services. Start the walking belt at 1mph, following the instructions in your user’s manual. If the troubleshooting does not get the belt running again, you may have a tight motor belt or a bad motor. I would call back to see if they would give me an additional 3 months of the iFIT membership but don’t want to waste my time waiting another 45min on hold. Incline control still works, but the belt won't move. (See MAINTENANCE AND TROUBLESHOOTING on page 32 if the treadmill is not working properly.) Terms of Use Folding - The X9i is not built to fold. advertisements are served by third party advertising companies. How to move a NordicTrack treadmill When a treadmill stops running, it's frustrating since it ruins a workout. Make sure the connection between the two wires is secure. NordicTrack assumes no responsibility for any personal injury or damage sustained by any recommendations, opinions, or advice given in this article. This model has "more bang for your buck". . In the end, tech support said they are sending me a new board, AND, I get to install the board myself. Page 8 2. I hope this helps. By far the worst experience I have ever had with a product or company period. If it shifts enough, this may cause the belt to stop moving. If that doesn’t solve the issue, you will have to replace the treadmill belt. The X9i has a smartphone-compatible port and a set of 3″ speakers. used as a substitute for professional medical advice, A good compromise between the X9i and the X22i, the NordicTrack X11i is a beast of a machine. wtf, More posts from the nordictrack community. Did the factory reset, still has same problem. Walk all over the belt to distribute the lubrication evenly on the walking belt and board. In total, the X9i is 39.6" wide, by 70.2" long, and 71.6" high. It should not be Manual workout, same problem. I had the exact same problem. 16. We charge $119 and pay for ground shipping back to you. If the motor is weak or defective, replace the motor. got mine 10/1,, everything working fine, till yesterday,, belt won't move the rest of the machine appears to be working as normal. $2.99 Part Number: 136728. It hasn't worked in over six months and we tried to use that tool to adjust the belt. Follow the instructions in your owner's manual that explain which of the two bolts you need to tighten or loosen to shift the belt back to the center. Trimline Treadmill T350HR En9 and 5i. Given that they had no idea when a new control board could be shipped, I scoured the internet to find one to no avail. The highlight is the dramatic 40% incline, which lets you burn calories at up to five times your usual rate. NordicTrack has a written warning on its manual that “it not compatible with a GFCI outlet, and may cause frequent resetting problems.” How to connect iPad to NordicTrack treadmill? When I was ready to purchase a treadmill I wanted something that would consistently challenge me and make me stronger as well as help me with weight control. This morning, my treadmill belt won't move. Then 3 days after the belt was dead. Technician's Assistant: When was it last serviced? Follow the directions in your owner's manual for loosening the belt. This is important to avoid any damages on your NordicTrack treadmill. As it is an incline trainer, it is wider than other treadmills in … Harpreet for model number Nordictrack Commercial 1750 asked on 2020-02-10 Hello and thank you for writing. I’m saving this post for future reference! The incline/decline combination makes the NordicTrack X9i one of the best cardio trainers to use with iFit. The material appearing on LIVESTRONG.COM is for educational use only. Either my wife or I use it everyday. Using the chat on myfitnesshelp.com is way faster. Troubleshooting involves putting on your inspector hat and taking a tour of the belt. Incline control still works, but the belt won't move. Move the belt until the seam comes up on top of the rear roller and lift the belt again and put the rest of the lubrication on the walking board in the same manner. You’re excited about finally moving to another home. This should be exciting!! We have had the X32i for about a month and a half now. The walking belt of any treadmill will eventually wear out. 17. Remove the motor hood. 8. I’ve inferred from some posts that maybe it the “surge” when turning on that damages the motor control board? By Lyle Weischwill. IFIT DISCLAIMER: iFit requires an internet connection and wifi to function. 54. jacastro7. Turnaround time is 24-48 hours. Did it just start or have you had the problem for awhile? ... Belt Guide Screw. Lift the edge of the belt. Read, understand, and test the emergency The treadmill comes with 2 barbells (adjustable weights up to 12 pounds each) and 2 stands. With the belt stopped, turn the idler bolt in one-half turn increments; followed by one-quarter turns for finer adjustments. A treadmill that stops running after starting the workout can mean something is wrong with the belt, platform, motor or speed controls. Does anyone know if the new 2021 X32i have a newer circuit board than the ones that keep on breaking?Also are there any details on what the newer circuit board fixes? $99.99. I had the EXACT same experience with the motor control board and with customer service. If you feel a slipping sensation when using your treadmill, it may be in need of minor … If it shifts enough, this may cause the belt to stop moving. Use of this web site constitutes acceptance of the LIVESTRONG.COM 53.The NordicTrack T 9.5 S Treadmill is an ideal option for endurance runners or anyone who wants to walk or jog indoors. If you can't raise it at least 2 to 3 inches off the walking deck, the belt is too tight. NordicTrack Incline Trainer X9I 249197 Walking Belt Part Number 319714 ... $14.99. Make sure the wire that runs through the upright isn't pinched or twisted. If it has shifted, you will need to center it by turning the rear roller adjustment bolts. 9. Also included is a 10” touchscreen so you can track your workouts and enjoy any of the 44 pre-programmed workouts available on … Try to lubricate the belt to see if the problem is fixed. Do not operate the treadmill if the power cord or plug is damaged, or if the treadmill is not working properly. Having spent a good sum of money buying this treadmill, the last thing you want to do is abandon it in your old house simply because it’s so bulky and you can’t disassemble it. The console wire connects to the main wire that runs down the inside of the treadmill upright to the motor board. You may have to proceed to the console if that doesn't solve the matter. Did the factory reset, still has same problem. Stand at the back end of your machine and inspect the belt. Chat wasn't too bad. We realize these controllers may still be under warranty, but if your tired of waiting for Nordic Track to send you a backordered board, give us a chance to fix it properly. 0 – 20 km/h Speed We bought it directly from Nordictrack. If I move the belt its … read more We keep it in our garage (I just learned about the warranty void risks, and obvious risks with the heat). Another thing is to checking the belt tracking and ensuring that the treadmill is level while reassembling it. When I start the treadmill up everything in the console appears to function properly but the motor doesn't move. I found links in your comment that were not hyperlinked: Do you turn the power off after each use like it says to do in the owner's manual? June 2019. If the walking belt does not move, but the console registers the 1mph speed, then turn off the machine and unplug it from the outlet. 15. Horizon Fitness recommends checking the console wiring if your treadmill belt doesn't move. Copyright Policy This repair guide and video show how to replace a treadmill drive motor in 6 quick steps. Page C. Page D. Page E. Previous. Large Roller: To promote the machine’s longevity and quiet operation, NordicTrack runs the X9i Incline Trainer’s belt over a 2.5″ roller. Kinda interested how long it will take to get the part. Anyone else have the belt no move but incline still works problem? If the pulley and drive belt continue to move while the front roller and the walking belt stops, then this is a clear indication that the pulley has lost its grip. Do not operate the incline trainer if the power cord or plug is damaged, or if the incline trainer is not working prop-erly. If you flip on the switch, set the speed and nothing happens, your treadmill is an unhappy camper. (See TROUBLESHOOTING on page 28 if the incline trainer is not working properly.) Never move the walking belt while the power is turned off. They’ve had issues with the motor controllers they’ve been using. When I try and run on it the belt slows down, stops, and sometimes will not move when I start a program. Turn the rear roller bolts counterclockwise with the hex key 1/4 of a turn until you can lift the walking belt's edges 3 to 4 inches from the platform. There is a belt that connects the motor and the drive pulley; please make sure that it is in place. Looks like months of a wait from NT. June 1, 2015. Worked yesterday. 2021 June 23. My controller took about 7 weeks to get and just after finally got it - the metal frame snapped in half hahaha!!! HI, I've a NorticTrack c 2000 Treadmill. (See TROUBLESHOOTING on page 30 if the incline trainer is not working properly.) The X9i has a smartphone-compatible port and a set of 3″ speakers. Machine is on a 20A circuit. Based in Austin, Texas, Jolie Johnson has been in the fitness industry for over 12 years and has been writing fitness-related articles since 2008 for various websites. If your treadmill is still under warranty, contact the manufacturer for a professional repair. NETL29714.0 Serial No. Call or use myfitnesshelp.com to request a new one. However, there’s just one problem—disassembling your NordicTrack treadmill. YouTube: Treadmill Running Belt Alignment - Horizon Fitness, Treadmill Doctor: General Treadmill Troubleshooting: Belt Problems, PARTNER & LICENSEE OF THE LIVESTRONG FOUNDATION. Free shipping . Today after a 1.5 hour workout for me, my wife tried to use it and the belt would not … Loosen the rear roller bolts with the hex key and reposition the walking belt. TWalker. Good luck it took 5 months to get mine repaired. Well it happened. If the belt is too far to the left, turn the wrench to the right, or clockwise. Technician's Assistant: How long has this been going on with your NordicTrack? You will need an Allen wrench to loosen the rear roller adjustment bolts. Remove the key and unplug the treadmill to adjust the walking belt if it is off-center or slips when in use. I waited.on hold for what seemed forever before I tried chat. Troubleshooting involves putting on your inspector hat and taking a tour of the belt. Never to my knowledge. You may have to proceed to the console if that doesn't solve the matter. Slipping Belt. Since the walking belt must be smooth and in good condition for the treadmill to operate properly, you should replace a walking belt that shows tears, holes or fraying edges. Note: When moving the treadmill base or other treadmill parts,don’t place anything on top of them. The motor spins the front belt roller to rotate the walking belt. Moreover, we do not select every advertiser or advertisement that appears on the web site-many of the Either my wife or I use it everyday. Machine is on a 20A circuit. It’s been working normally since. Nordictrack Ntl190101 X9I Intera Treadmill Parts. the included hex keys • T he underside of the walking belt is coated with high-performance lubricant. diagnosis or treatment. NordicTrack has a toll-free number you can call listed on its service website to order new parts and ask questions. NordicTrack Incline Trainer X9I INTERA 249281 Walking Belt Part Number 351356. Copyright © If the treadmill won't start, the problem could be a worn motor. Ships in 1 - 17 business days Ships in 1 - 17 business days $2.99. If the belt is too tight, it could cause enough tension that the motor can't turn the belt. If it has shifted, you will need to center it by turning the rear roller adjustment bolts. First run on treadmill, Sept 11. How to replace a treadmill drive motor. Get shopping advice from experts, friends and the community! ... *If the walking belt is moving at a high speed and you adjust the incline below 0% or above 15.5%, the speed of the walking belt may automatically decrease. Did the chat through myfitnesshelp.com instead of calling, after I was on hold forever (at least 45 minutes, I have a job!!). Less than 2 months in, I have a 400-pound piece of rubber, plastic and metal I get to stand on end and hope I don't break the console in the process. Tablet Shelf: See your own tablet computer at eye level with the X9i’s adjustable-angle computer ledge. You may void the warranty if you attempt to work on the motor yourself. We can fix the circuit boards for the x32i and x22i treadmills, and fix them correctly. It took 3 months to finally arrive. If the belt is too far to the right, turn the wrench to the left, or counter-clockwise. If you are unsure or unable to confirm what actually happens the moment the belt slips, we would recommend … any of the products or services that are advertised on the web site. If you have any questions, don't hesitate to reach out. A treadmill that stops running after starting the workout can mean something is wrong with the belt, platform, motor or speed controls. Next . USER’S MANUAL Write the serial number in the space above for reference. Worked yesterday. She received her Bachelor of Arts in English and philosophy from the University of Illinois. Technician's Assistant: When did this screen problem start with your X9I? Large Roller: To promote the machine’s longevity and quiet operation, NordicTrack runs the X9i Incline Trainer’s belt over a 2.5″ roller. I read all of the (horrible) reviews and I still bought an x32i treadmill. Let's discuss NordicTrack fitness equipment, iFit, and more. I will be definitely sending you my board. Thanks. Been over at FB part of the night, lots of other people have the same problem, control board. Check Out the Best Treadmill Workout Machine Do not operate the incline trainer if the power cord or plug is damaged, or if the incline trainer is not working prop-erly. The X9i does all of that, we are very happy with it. Over/under, I am going with 7 weeks. Same for me on an x22i. and Never move the walking belt while the power is turned off. Manual workout, same problem. Nordictrack X9i treadmill belt not moving. You will be required to provide your credit card information upon sign-up for iFit. 15. First run on treadmill, Sept 11. Privacy Policy A week ago. 16. These bolts adjust both the tension and the centering of the belt. Tablet Shelf: See your own tablet computer at eye level with the X9i’s adjustable-angle computer ledge. Summary of Contents for NordicTrack NETL29714.0 X9i Page 1 Model No. Questions & Answers Page A. The connectors usually snap into each other. I didn't see any lights on or off. You are under warranty, how can they not be forced to do the install for you? We have a Nordictrack treadmill and the belt will not move in order to walk on it. Disconnect and reconnect the wires. It has a 4.25 CHP motor and also has an incline range of -6% to 40%. Chat took a little over an hour. Belt slows down or give a jerk while walking or running. Can you recommend whether to turn off/unplug the X22i after each use or is it better to just keep it on 24/7. It can be expedited for the additional cost of shipping. June 21. jacastro7. It is model number NTL19010. Attach the Upright (77) to the Base (80) with two 3/8" x 5 1/2" Screws (5), two 3/8" … I'll update what happens. Page B. Never move the walking belt while the power is turned off. They do ask you to remove access panels at the back of the deadmill, so you better have a flattened phillips screwdriver, because they will also ask you for video of the control board through the access panel to see if any led lights are on after you turn on the deadmill. Mine was out for a month while I was waiting for a new one to get produced and through QC. Search within model. What have you tried so far? Leaf Group Ltd. A treadmill belt can shift to the right or left over time. The LIVESTRONG Foundation and LIVESTRONG.COM do not endorse First the workouts wouldn’t load and just try to buffer. I have a nordictrack incline trainer x9i treadmill. Still waiting for someone to get back to me after making claim and sending videos. By using our Services or clicking I agree, you agree to our use of cookies. Press J to jump to the feed. Not sure this has been asked yet, but I’ll give it a shot. This is most likely the cause of your belt not moving if you recently adjusted the belt tension due to slippage. Turn the treadmill on and walk on the belt for 10-20 minutes. Troubleshooting involves putting on your inspector hat and taking a tour of the belt.
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