Our customer service team are based in the UK, therefor we are only able to offer Email as a contact channel. Moonpig Customer Assistance:-You can also know your Moonpig order status by contacting customer care department. Unfortunately it is not possible to make any changes to the order yourself. Venkataramanan Sethuraman Director - Business Process services at Cognizant. Your confirmation email should serve as a receipt. Do you agree with Moonpig.com’s 4-star rating? | Read 16,561-16,580 Reviews out of 17,506 What are your Postage Costs? Disappointed and customer service slow to respond… Read Full Review

VAT registration: GB 115 1385 43. Contact Moonpig using our call connection service on 0345 4500 100. Our customer base does tend to grow, but with lockdown happening, our biggest challenge was because high-street shops, people are going to move online and then make their purchases with an online greetings card manufacturer, like Moonpig.

How to make a Complaint to Moonpig Complaints handling is available on the Moonpig website via ‘Customer Support.’ The first step is to call on the complaints line 0345 4500 100. How do I contact customer service? The despatch date was changed on four separate occasions. Moonpig.com has a consumer rating of 3.36 stars from 44 reviews indicating that most consumers are generally satisfied with their purchases. Luke Bishop. You can call +44 345 4500 100 or e-mail care@moonpig.com to get support.

If your order consists of a Bouquet, Plant and/or Gift (even if you want to amend the card attached) please contact customer service. Check out what 17,506 people have written so far, and share your own experience. Head of Customer Service at Moonpig. Others named Luke Bishop. The contact number for Moonpig is available directly from their website at no or lower cost 0345 4500

When I went back to customer service, a delay in responding just the automated message stating that they will use my feedback to improve their services. Useful Share Reply You've already flagged this Cas 8 reviews Disappointed. Please allow up to 48 hours to receive a reply to your email. Not happy at all. However, if you'd rather complain directly, you can use the above address to contact Moonpig. You can contact Moonpig customer service team to help with any queries or problems. How do I cancel or change my order? Tell them your registered Email address or phone number, They will update you with real time location of your order.

Show more profiles Show fewer profiles. However, our VAT details are: Moonpig is registered in England and Wales.